Because it gives them a complete, physical set of their documentation instead of relying only on digital access. Customers like having something they can carry, reference quickly, and keep organized — all in one place.

Digital access is convenient, but this package adds tangible, professional materials:

• A printed clinician-signed letter

• A wallet-size ID card

• A documentation certificate

• Online verification access

Together, it feels more complete and easier to use day-to-day.

Anytime they want something quick and easy to show — whether they’re out in public, traveling, or just prefer having physical records instead of pulling up documents on a phone.

It provides a simple verification page that confirms your letter was issued by a licensed clinician and that the documentation is legitimate. It’s designed to make verification straightforward when questions come up.

No. Your approval is already valid. This package is optional and designed for convenience, organization, and peace of mind.

No. Nothing about your approval changes.
This package simply provides additional documentation materials tied to your existing approval.

It’s a free bonus gift valued up to $50, included as a thank-you for upgrading.
The gift varies and may be pet-related or lifestyle-related — it’s meant to be a fun extra, not something you need to choose.

Online verification access is available quickly.

Printed items are prepared and shipped shortly after your order is completed.

Expect 1 week for processing after we receive your pets photos and completion of your original documentation. 

Customers who:

• Like having physical copies instead of relying only on digital access

• Want everything organized in one place

• Prefer a more complete, professional documentation set

• Appreciate having a backup option ready when needed

Yes — but the complimentary gift are limited-time, which is why many customers choose to add it now.