Airline ESA Letter Policy – American Airlines (2025 Guide)

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Sarah K.

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American Airlines updated its policy in 2021 to align with DOT rules, meaning ESAs are no longer treated as service animals. They must now travel as pets.

Pet Travel Requirements on American Airlines:

  • Only dogs and cats are accepted in-cabin.
  • The pet must remain in a carrier under the seat.
  • Pet fee is $125 per flight segment.
  • Maximum weight including the carrier: 20 lbs.

Do ESA Letters Help?

Not for in-flight privileges, but they may support boarding assistance or special seating requests in rare situations.

Final Thoughts: American Airlines does not recognize ESA letters for travel purposes, but your ESA can still come along under the pet policy. Prepare in advance and confirm documentation with customer service. Check their official pet travel policy here:

https://www.aa.com/i18n/travel-info/special-assistance/pets.jsp.

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