Manage Your ESA Letter & Telehealth From Your Phone
Securely access your ESA documents, complete HIPAA-compliant telehealth appointments, and connect with licensed mental health professionals, all through the Just Big Dogs app.
Fast, private, and built for secure ESA document management.
- HIPAA-Compliant | Secure Telehealth | Licensed U.S. Professionals | ESA Document Access
as seen on:
How the Just Big Dogs App Helps You Stay Organized
The Just Big Dogs app gives you a secure, simple way to manage your Emotional Support Animal documentation and telehealth experience from your phone.
Access important ESA documents, stay connected with your licensed mental health professional, complete telehealth steps, and keep everything organized in one private mobile app.
No digging through emails. No scattered paperwork. No confusion.
Your ESA documents, telehealth access, provider communication, and support are all in one secure place.
Just big dogs was a great help to my family and my wife, Kathy. We are currently down the shore, with our dog Mika, May, because of the help of just big dogs. We are very grateful. Special shout out to Stephanie and the psychologist, and just big dogs Care team, who was relentless in their support.
“I was looking for an ESA letter because my dog is a big part of my life. Like a lot of people, I have been through different life changes and through it all, my dog has always been there. I wanted to make sure that wherever I go, he stays with me. When I came across Just Big Dogs it stood out. The process was simple, fast and it actually felt trustworthy. I was connected with a therapist in my state and everything just worked the way it should. I highly recommend it.”
Download the App to Manage Your ESA Documents
Use the Just Big Dogs app to securely access your ESA documentation and complete important telehealth steps from your mobile device.
- Access ESA documents from your phone
- Complete HIPAA-compliant telehealth appointments
- Receive important updates
- Keep your ESA documentation organized
- Get support when you need it
🔒This app is not for emergency medical or mental health services.
Yes, We Love Big Dogs But We Help All Pets Become ESAs
Whether you have a dog, cat, rabbit, bird, or even a miniature horse — we’ve got you covered. Our licensed professionals help all kinds of pets become certified emotional support animals.
Are You New to Just Big Dogs? No Problem! Get Started with Your Intake Form Now.
What Customers Are Saying
Frequently Asked Questions
Find answers to commonly asked questions about our ESA and PSD Letters
The Just Big Dogs app lets you securely access your ESA documentation, complete HIPAA-compliant telehealth steps, communicate with licensed mental health professionals, and stay updated from your phone.
Yes. The app is built as part of our HIPAA-compliant telehealth platform, helping keep your personal information, documents, and provider communication secure and private.
Yes. You can complete secure telehealth appointments and connect with licensed mental health professionals through the app.
Yes. Once your ESA documentation is available, you can securely view and manage it directly from your mobile device.
No. ESA documentation is provided only after you have established care with your LMHP and they have determined after their in-depth evaluation that you qualify. The app helps you manage your telehealth experience, communication, and documentation, but approval is not guaranteed.
An Emotional Support Animal (ESA) letter is a legal document written by a licensed mental health professional that states your animal provides emotional support that helps alleviate symptoms of a mental or emotional condition. It can help you qualify for housing rights under federal law—like avoiding pet fees or breed restrictions—without needing to pay a pet deposit.
Yes — when evaluations are performed and the letter is written by a licensed U.S. mental health professional qualified to do so. If so, your letter is legit and legally valid under federal housing laws.
We’ve simplified the process into three steps:
- Complete the wellness assessment and intake form
Start with a secure wellness assessment and intake form through our HIPAA-compliant platform. This helps your provider better understand your needs and helps us connect you with the appropriate provider pathway.
- Begin care with a licensed professional
Once your intake is complete, you are referred to a licensed mental health professional in your state who can begin a therapeutic provider relationship with you. Your provider reviews your responses, evaluates your situation, and determines whether emotional support animal documentation may be clinically appropriate.
- Receive documentation if approved
If approved, your provider will issue ESA documentation so you can begin your housing accommodation request. Many applications are reviewed within 24 hours, and same-day review may be available depending on provider availability and state requirements.
Some states require a 30-day provider-patient relationship before ESA documentation can be issued.
Just Big Dogs is a HIPAA-compliant telehealth platform built around responsible ESA support, licensed provider care, and housing-focused guidance.
Instead of treating the process as a quick form or automatic letter, we help refer you to a licensed mental health professional in your state who has experience with emotional support animal-related needs. Through that provider relationship, your provider can review your intake, evaluate your individual situation, and determine whether ESA documentation may be clinically appropriate.
What makes Just Big Dogs different:
- HIPAA-compliant telehealth platform
- Licensed mental health professionals in your state
- Providers familiar with ESA-related housing needs
- A path to begin a therapeutic provider relationship
- Evaluation-first process, not automatic approval
- Opportunity for ongoing care with your provider, as appropriate
- Post-letter support resources through our Good Neighbor Housing Support approach
- Care team support to help guide you throughout the process
We built Just Big Dogs for people who want to approach ESA support the right way — with licensed care, clear guidance, and support beyond the letter.
No. Just Big Dogs is not the medical provider and does not directly issue ESA documentation.
Just Big Dogs is a telehealth platform that helps connect individuals with licensed mental health professionals in their state. Your ESA documentation, if approved, is issued by your licensed provider after establishing care. Just Big Dogs supports the process by providing the platform, care team assistance, secure HIPPA technology, provider coordination, and post-letter housing support resources.
Start your ESA letter process today.
Trusted support for your emotional well being.
- 100% Risk-Free Guarantee!
ESA Resources
- 16 minutes read
- 13 minutes read